Change happened fast in 2020. Organizations adapted quickly to remote work, going into a tactical mode by “doing it light” — implementing the technology needed to ensure business continuity. By shifting rapidly to a work-from-home model, businesses enabled their employees to maintain productivity and deliver results from anywhere.
Today, organizations face a workplace that has changed forever. To plan for a sustainable, long-term future, leaders now must shift to a strategic “doing it right” mode. This next phase, however, will require transformational change.