Financial services are undergoing a shift today that is changing the face of banking. Gone are the days of monolithic banking, in which products and services are siloed off from each other, and banks manage their own mainframes. The future of banking is digital, and this demands agile, instant and intelligent IT infrastructure.Established banks will no longer be expected to act alone in developing and distributing products. New models like open banking and real-time payments incentivize banks to collaborate with partners, new start-ups and established players within and beyond the financial services industry. But this future path also poses risks, as any potential collaborator could also be a competitor. Established banks will have to think more like fintechs and challenger banks, while continuing to ensure security, compliance and a full suite of services for consumers and businesses alike.